We take your privacy seriously. KPi-Tech remains committed to respecting your privacy while you use our website. The policy below is applicable to our site visitor information collection practices.
Definitions of Terms
Any information relating to a natural person is termed "Personally Identifiable Information" (or "PII"). Either indirectly or directly, this information, used in combination with other information available or likely available to a corporate body, is capable and can possibly identify such a person.
Information We Collect
Unless you choose to fill out and submit your information on our website through our specifically provided forms, interactive live chat features, or other means, KPi-Tech does not collect Personally Identifiable Information about you. In order to provide our visitors with a better experience and usability, we do automatically collect certain information. When you visit our website, we collect the operating system you use, your IP address, and the browser you are using in order to provide a better, more personal experience.
KPi-Tech shall only process the information we receive in order to pursue legitimate business interests to establish communications with possible clients/customers and other persons with general, business-related inquiries.
Normal Information Usage About You
To improve our website, we use certain information to analyze our site usage.
Any Personally Identifiable Information you provide, we use to respond to your inquiry or process an application form you completed on our website. We may also use it to respond to legal process or as required by law in response to a subpoena, law enforcement agency, court order, to take action against any potential threat to the physical safety of a person or any illegal activity.
Our Information Sharing Policy
KPi-Tech does not share your Personal Information with third parties for marketing purposes without seeking your prior permission.
Your Privacy Rights
- The right to request access to your Personally Identifiable Information and related processing activities.
- The right to request that any inaccurate or incomplete Personally Identifiable Information be rectified.
- The right to request that your Personally Identifiable Information be erased under certain circumstances.
- The right to request that your Personally Identifiable Information processing be restricted under certain circumstances.
- The right to object to having your Personally Identifiable Information be processed under certain circumstances.
- The right to receive from us, a controller, your provided Personally identifiable Information in a machine-readable, commonly used format under certain circumstances.
- The right to report a complaint to a supervisory authority.
- The right to contact us at any time to withdraw your provided consent.
Visitors to our site may have certain rights pertaining to their Personally Identifiable Information that is provided under applicable law. These rights are:
Should you wish to exercise your rights in respect to the articles listed above regarding your Personally Identifiable Information, please use the contact section provided below. As required by law, we will respond to you within the appropriate time.
Opt-Out and Withdrawal Rights
KPi-Tech respects your privacy and provides you the option during any information-collection activities to refuse to provide your Personally Identifiable Information. You have the right to opt-out of having your personal information shared with third parties on a per request bases.
SMS Communication Policy
By opting in through our website forms, you agree to receive SMS messages from KPi-Tech Services for purposes such as:
- Service-related notifications
- Promotional message
- Transactional updates
Message Frequency
The number of messages you receive will depend on the nature of your interaction with us. SMS frequency may vary.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan.
Opt-In Consent
- You must explicitly provide consent to receive SMS communications by checking the box provided on our web forms.
- Example language: "By checking this box, I agree to receive SMS messages about [Message Type] from KPi-Tech Services at the phone number provided above. SMS frequency may vary. Data rates may apply. Reply STOP to opt out of receiving SMS messages."
Opt-Out Instructions
You can withdraw your consent to receive SMS messages at any time by:
- Replying STOP to any SMS you receive from us
- Contacting us at info@kpitechservices.com or calling us at (629) 899-6473.
Once you opt out, you will no longer receive SMS communications unless you opt in again.
Assistance and Support
- For assistance, reply with HELP to any of our messages.
- You can also email us at info@kpitechservices.com for support.
Third-Party SMS Providers
We may use third-party services, such as RingCentral, to send SMS messages. These third-party providers process your phone number and message content securely, in compliance with applicable laws, including the TCPA (Telephone Consumer Protection Act).
Your Data Protection
- We do not share, sell, or rent your phone number or SMS consent with third parties for marketing purposes.
- Your information is used solely for the purposes you consented to, such as transactional updates, notifications, or promotional messaging.
Authenticity Responsibility
KPi-Tech, will not be responsible for the authenticity of the information you provide and it is your duty to ensure the information you provide is authentic.
Cookies and Other technologies
We use cookies on our website. A cookie allows a website to remember who you are by placing a text-only string of information on your computer's hard disk that is transferred to your browser.
Data Storage and Retention Policy
KPi-Tech Services will keep your PII to pursue business purposes and it will be kept in line with our data retention policies. Any PII that is received from prospective clients/customers will be retained for the entire duration of the prospective clients' / customers' business relationship with KPi-Tech Services.
Protection of Minor's Information
The KPi-Tech website, is not aimed or directed to children under sixteen (16) years of age. KPi-Tech Services, Inc. does not knowingly solicit Personally Identifiable Information or market its services to anyone under the age of sixteen (16). If you have reason to believe that we have received information from a minor, please contact us as soon as possible and we will make all reasonable efforts to remove that information from our database.
Links to Outside / Third Party Websites
The KPi-Tech website, may have links to other websites, including social media platforms and third party sites, whose data collection and information gathering practices are different from ours. KPi-Tech does not control those privacy practices or sites, and you should read the privacy notices associated with any outside website. KPi-Tech, Inc. does not make any representations, nor do we endorse third-party websites.
Our Continued Commitment to Your Security
To safeguard the information we collect, KPi-Tech Services Pvt Ltd uses appropriate technical, administrative, and physical procedures. To ensure that all matters relating to Personally Identifiable Information are processed lawfully and fairly, KPi-Tech, takes reasonable steps in its PII dealings. As long as there is a business requirement, or if required under other applicable laws, KPi-Tech may retain your PII.
Addressing of Grievances
Any complaint or grievance relating to the processing of information, should be sent in writing to KPi-Tech. Please see below for contact information.
Filing a Grievance
Email: info@kpitechservices.com
Address: 509 & 510, 4th floor, KTC Illumination, Gafoor Nagar, Madhapur, Hyderabad,
Telangana- 500081
Policy Changes
From time to time, this policy may change. Please check back periodically for any updates or changes to this page.
